Terms and Conditions

Terms and Conditions
Effective April 2025

Welcome to Hammerhead Print! We are delighted to have you as a valued customer. Please take a moment to review our terms and conditions to ensure a smooth and pleasant experience with our services.

Ordering and Payment:

Order Confirmation: All orders are subject to written confirmation by Hammerhead Print. Once confirmed, any changes may incur additional fees.

Payment Terms: A 50% deposit is required to begin an order. The remaining balance will be billed upon completion, with any applicable shipping fees added at that time. For credit terms, please contact our accounting department at payments@hammerheadprint.com.

Artwork Approval: Please carefully review and approve digital proofs before production. Hammerhead Print is not responsible for errors overlooked in approved artwork.

Production & Turnaround:

Production Time: Turnaround times are estimates and begin upon approval of artwork and receipt of payment. Our standard production time is 2 weeks, but we are happy to make accommodations based on capacity at the time of order submission. Delays may occur due to factors beyond our control.

Rush Orders: Expedited services may be available for an additional fee. Contact our customer service team for rush order inquiries.

Shipping and Delivery:

Shipping Costs: Shipping costs are the responsibility of the customer unless otherwise specified in writing.

Shipping Delays: Hammerhead Print is not liable for shipping delays caused by carriers, weather, or other unforeseen circumstances.

Quality and Returns:

Quality Assurance: We take pride in delivering high-quality products. In the rare event of a defect, please contact us within 48 hours of receiving your order for resolution.

Returns: Returns require written authorization from Hammerhead Print. Unauthorized returns will not be accepted.

Intellectual Property:

Artwork Ownership: Customers are responsible for obtaining proper authorization for all submitted artwork. Hammerhead Print assumes no liability for any infringement claims.

General:

Garment Abandonment: Any garments delivered to or left at Hammerhead Print without clear instruction or communication will be considered abandoned after 14 days. At that time, the goods may become property of Hammerhead Print and may be disposed of, repurposed, or used at our discretion.

Modification of Terms: Hammerhead Print reserves the right to modify these terms and conditions at any time. Changes will be communicated through our website.

Governing Law: These terms are governed by the laws of the state of Florida.

Thank you for choosing Hammerhead Print. We look forward to exceeding your expectations!

Best regards,
The Hammerhead Print Team